Atlassian Support incident

Some content is unavailable on community.atlassian.com

Minor Resolved View vendor source →

Atlassian Support experienced a minor incident on July 17, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 06:23 AM UTC
Resolved
Jul 15, 2020, 02:00 PM UTC
Duration
—
Detected by Pingoru
Jul 17, 2020, 06:23 AM UTC

Update timeline

  1. resolved Jul 17, 2020, 06:23 AM UTC

    Between approximately 2020-07-15 7:00 AM UTC and 2020-07-15 7:30 PM UTC, some content was unavailable on community.atlassian.com. No data loss occurred and all content and content-related user metrics have been restored. The root cause was a degradation in the indexing service that provides the Community front-end application with content from the database.