Atlassian Support incident

Insight- Asset Management app fails to load

Notice Resolved View vendor source →

Atlassian Support experienced a notice incident on November 23, 2020, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2020, 06:24 AM UTC
Resolved
Nov 23, 2020, 10:58 AM UTC
Duration
4h 33m
Detected by Pingoru
Nov 23, 2020, 06:24 AM UTC

Update timeline

  1. investigating Nov 23, 2020, 06:24 AM UTC

    We are currently investigating an issue with Insight - Asset Management app for Jira Service Management Cloud customers. The issue started happening around Sun, 22 Nov 2020 07:14 UTC.

  2. resolved Nov 23, 2020, 10:58 AM UTC

    Between 22 Nov 2020 7:14 to 23 Nov 2020 9:53 UTC, we experienced an issue with Insight- Asset Management app failing to load for Jira Service Management. The issue has been resolved and the service is operating normally.