Atlassian Analytics incident

Jira Data Availability Issues in Data Lake Connections

Minor Resolved View vendor source →

Atlassian Analytics experienced a minor incident on May 1, 2023 affecting Atlassian Data Lake, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2023, 05:53 AM UTC
Resolved
May 01, 2023, 08:13 AM UTC
Duration
2h 20m
Detected by Pingoru
May 01, 2023, 05:53 AM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. investigating May 01, 2023, 05:53 AM UTC

    We are investigating an issue with Jira data availability via AVP which is impacting a small number of Data Lake connections. The issue has been identified and a fix is in progress. We will provide more details within the next hour.

  2. identified May 01, 2023, 06:17 AM UTC

    The issue has been identified and a fix was put in place.

  3. monitoring May 01, 2023, 06:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2023, 08:13 AM UTC

    This incident has been resolved. Between 5:50 and 8:13 UTC, we experienced a table view error for Jira data in our Atlassian Analytics data lake connections. The issue has been resolved and the service is operating normally.