Atlassian Analytics experienced a minor incident on May 25, 2023 affecting Atlassian Data Lake, lasting 13h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 25, 2023, 06:36 PM UTC
We are investigating an issue with delayed Jira data in the Data Lake that is impacting all Atlassian Analytics customers. We will provide more details within the next hour.
- monitoring May 25, 2023, 08:32 PM UTC
We have identified the root cause of the delayed Jira data for Atlassian Analytics and mitigated the problem. We expect recovery over the next few hours as the data catches up.
- investigating May 26, 2023, 12:05 AM UTC
Our data processing infrastructure is running behind on Jira data for Atlassian Analytics. No data has been lost and the system should be caught up within the next few hours.
- monitoring May 26, 2023, 01:30 AM UTC
Our data processing infrastructure is running behind on Jira data for Atlassian Analytics. No data has been lost and the system should be caught up within the next few hours.
- monitoring May 26, 2023, 05:21 AM UTC
Our data processing infrastructure is running behind on Jira data for Atlassian Analytics. No data has been lost and the system is expected to catch up in the next few hours
- resolved May 26, 2023, 08:17 AM UTC
Between 25/May/23 5:15 PM UTC to 25/May/23 7:56 AM UTC, the data processing infrastructure was running behind on Jira data for Atlassian Analytics. The issue has been resolved and the service is operating normally.