Atlassian Analytics experienced a major incident on June 26, 2023 affecting Dashboards, lasting 10h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboards
Update timeline
- investigating Jun 26, 2023, 07:32 AM UTC
We are investigating an issue with Dashboards that is impacting some Atlassian Analytics Cloud customers. We will provide more details within the next hour.
- monitoring Jun 26, 2023, 08:31 AM UTC
We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
- resolved Jun 26, 2023, 05:36 PM UTC
Between June 26 06:00 UTC to June 26 08:30 UTC, we experienced higher than normal query failure rates for Atlassian Analytics causing some dashboards to fail to load. The issue has been resolved and the service is operating normally.