Atlassian Analytics incident

Delayed ingestion of Jira data into the Atlassian Data Lake

Atlassian Analytics experienced a minor incident on July 20, 2023 affecting Atlassian Data Lake, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started: Jul 20, 2023, 04:14 PM UTC
Resolved: Jul 20, 2023, 06:51 PM UTC
Duration: 2h 36m
Detected by Pingoru: Jul 20, 2023, 04:14 PM UTC

Affected components

Atlassian Data Lake

Update timeline

identified Jul 20, 2023, 04:14 PM UTC

We have identified an issue that is delaying the ingestion of Jira data into the Atlassian Data Lake for a subset of Atlassian Analytics customers. The root cause has been identified and we are working to resolve the issue.
resolved Jul 20, 2023, 06:51 PM UTC

Between 14:00 UTC to 18:30 UTC, we experienced delays in Jira data replication into the Atlassian Data Lake for Atlassian Analytics. The issue has been resolved and the service is operating normally.