Atlassian Analytics incident

Missing Issue and Project Data in the Atlassian Data Lake

Major Resolved View vendor source →

Atlassian Analytics experienced a major incident on October 30, 2023 affecting Dashboards and Atlassian Data Lake, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 11:12 PM UTC
Resolved
Nov 01, 2023, 10:29 PM UTC
Duration
1d 23h
Detected by Pingoru
Oct 30, 2023, 11:12 PM UTC

Affected components

DashboardsAtlassian Data Lake

Update timeline

  1. monitoring Oct 30, 2023, 11:12 PM UTC

    Issue and Project data missing for some customers in from Atlassian Analytics

  2. monitoring Oct 30, 2023, 11:13 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 30, 2023, 11:13 PM UTC

    We are continuing to monitor data restore jobs. Next updated to be provided in 8 hours.

  4. resolved Nov 01, 2023, 10:29 PM UTC

    All impacted customer data restored and validated.