Atlassian Analytics incident

Delays ingesting Opsgenie data into the Atlassian Data Lake

Minor Resolved View vendor source →

Atlassian Analytics experienced a minor incident on November 27, 2023 affecting Atlassian Data Lake, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 07:14 PM UTC
Resolved
Nov 30, 2023, 02:09 AM UTC
Duration
2d 6h
Detected by Pingoru
Nov 27, 2023, 07:14 PM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. investigating Nov 27, 2023, 07:14 PM UTC

    We are investigating an issue causing delays ingesting Opsgenie data into the Atlassian Data Lake. We will provide more details in the next 4 hours.

  2. investigating Nov 28, 2023, 01:00 AM UTC

    We are continuing to investigate the issue. While we look for the root cause of the slowness, we are also pursuing various solutions to speed up ingestion. We will provide more details in 4 hours.

  3. investigating Nov 28, 2023, 04:36 PM UTC

    We are continuing to investigate the issue and speed up data processing jobs. We will provide more details as they are available in the next 12 hours.

  4. investigating Nov 29, 2023, 04:35 AM UTC

    We are continuing to investigate the issue and speed up data processing jobs. Will provide further updates in the next 24 hours

  5. resolved Nov 30, 2023, 02:09 AM UTC

    We have identified and fixed the issue causing the delay. The data ingestion jobs are processing as expected and the Opsgenie data is back to normal.