Atlassian Analytics incident

Intermittent charts loading failure on Atlassian Analytics

Major Resolved View vendor source →

Atlassian Analytics experienced a major incident on December 4, 2023 affecting Dashboards, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2023, 03:18 PM UTC
Resolved
Dec 04, 2023, 05:16 PM UTC
Duration
1h 58m
Detected by Pingoru
Dec 04, 2023, 03:18 PM UTC

Affected components

Dashboards

Update timeline

  1. investigating Dec 04, 2023, 03:18 PM UTC

    We are investigating an issue causing intermittent chart loading failures on Atlassian Analytics. Will provide more updates in an hour

  2. monitoring Dec 04, 2023, 04:41 PM UTC

    We have identified the issue and implemented a fix that should resolve the intermitted chart loading failures. We are now monitoring the recovery.

  3. resolved Dec 04, 2023, 05:16 PM UTC

    We can confirm the issue is now resolved and are closing the incident.