Atlassian Analytics incident

Elevated query failures on Atlassian Analytics

Critical Resolved View vendor source →

Atlassian Analytics experienced a critical incident on February 28, 2024 affecting Atlassian Data Lake, lasting 7h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 07:03 PM UTC
Resolved
Feb 29, 2024, 02:20 AM UTC
Duration
7h 17m
Detected by Pingoru
Feb 28, 2024, 07:03 PM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. investigating Feb 28, 2024, 07:03 PM UTC

    We are investigating elevated query failures when loading dashboards on Atlassian Analytics.

  2. identified Feb 28, 2024, 07:11 PM UTC

    We have identified the issue and are working on a resolution.

  3. monitoring Feb 28, 2024, 07:32 PM UTC

    We are seeing improved query success metrics and are monitoring the system to ensure full recovery.

  4. resolved Feb 29, 2024, 02:20 AM UTC

    This incident has been resolved.