Atlassian Analytics incident

Partial results in confluence_page data

Major Resolved View vendor source →

Atlassian Analytics experienced a major incident on April 9, 2024 affecting Atlassian Data Lake, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 04:01 PM UTC
Resolved
Apr 09, 2024, 10:06 PM UTC
Duration
6h 4m
Detected by Pingoru
Apr 09, 2024, 04:01 PM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. identified Apr 09, 2024, 04:01 PM UTC

    We have identified an issue with the confluence_page table. Users querying this table will see incomplete results. We are now working on deploying a fix for the issue.

  2. identified Apr 09, 2024, 05:17 PM UTC

    We are continuing to work on the fix for this issue.

  3. identified Apr 09, 2024, 07:11 PM UTC

    We've started rolling out the fix and expect to see improvement over the next hour.

  4. identified Apr 09, 2024, 08:08 PM UTC

    We've rolled out the fix and are reloading data over the last several hours to ensure tables are up to date. Once that reload is complete, we will close the incident. The next update will be provided in 2 hours or when the reload concludes, whichever comes first.

  5. monitoring Apr 09, 2024, 09:38 PM UTC

    All data is up to date and the confluence_page table should be showing accurate results. We are monitoring to ensure there are no lingering issues.

  6. resolved Apr 09, 2024, 10:06 PM UTC

    This incident is now resolved.