Atlassian Analytics experienced a major incident on April 9, 2024 affecting Atlassian Data Lake, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2024, 09:44 PM UTC
We are currently investigating an issue causing delays ingesting Jira data into the Data Lake.
- identified Apr 09, 2024, 11:02 PM UTC
We have identified an issue ingesting Jira data in a single US region that is impacting Atlassian Analytics dashboards and are working on a fix.
- monitoring Apr 10, 2024, 12:54 AM UTC
We have implemented a fix and are seeing significant improvements in data ingestion speed for Jira data into the Data Lake. There will be some lingering delays as the data ingestion jobs catch up, which should be resolved in the next 14 hours.
- monitoring Apr 10, 2024, 11:22 AM UTC
The issue causing ingestion delays in the US region has been fixed and the data delays addressed. We will continuing to monitor the ingestion jobs as an additional measure and provide an update in the next 12 hours
- resolved Apr 10, 2024, 11:39 PM UTC
No further issues have been identified and Jira ingestion is operating as expected. We are closing this incident as fixed.