Atlassian Analytics incident

Partial data in jira_issue table for Atlassian Analytics customers

Major Resolved View vendor source →

Atlassian Analytics experienced a major incident on April 11, 2024 affecting Atlassian Data Lake, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2024, 04:41 PM UTC
Resolved
Apr 11, 2024, 09:55 PM UTC
Duration
5h 14m
Detected by Pingoru
Apr 11, 2024, 04:41 PM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. investigating Apr 11, 2024, 04:41 PM UTC

    We are investigating an issue with the jira_issue table showing partial results.

  2. identified Apr 11, 2024, 06:09 PM UTC

    We have identified the issue and are rolling out a fix for the partial results in the jira_issue table.

  3. monitoring Apr 11, 2024, 09:10 PM UTC

    We have rolled out a fix for the partial jira_issue results and are monitoring the system.

  4. resolved Apr 11, 2024, 09:55 PM UTC

    The issue is now resolved and we are closing the incident.