Atlassian Analytics incident

Missing data in team and group tables

Major Resolved View vendor source →

Atlassian Analytics experienced a major incident on May 30, 2024 affecting Atlassian Data Lake, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 08:02 PM UTC
Resolved
May 31, 2024, 01:45 AM UTC
Duration
5h 42m
Detected by Pingoru
May 30, 2024, 08:02 PM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. investigating May 30, 2024, 08:02 PM UTC

    We are currently investigating reports of missing data in the team and group tables.

  2. identified May 30, 2024, 08:53 PM UTC

    We've identified the issue and are working on a fix.

  3. identified May 30, 2024, 10:33 PM UTC

    We have a fix for the issue and are beginning to roll it out.

  4. identified May 31, 2024, 12:24 AM UTC

    We have confirmed the team tables are fixed. The fix for the group table is still rolling out.

  5. resolved May 31, 2024, 01:45 AM UTC

    The missing data issue with the team and group tables has been fixed.