Atlassian Analytics incident

Jira Issue History data missing

Minor Resolved View vendor source →

Atlassian Analytics experienced a minor incident on January 31, 2025 affecting Atlassian Data Lake, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 08:14 PM UTC
Resolved
Feb 02, 2025, 07:28 AM UTC
Duration
1d 11h
Detected by Pingoru
Jan 31, 2025, 08:14 PM UTC

Affected components

Atlassian Data Lake

Update timeline

  1. investigating Jan 31, 2025, 08:14 PM UTC

    We are aware of an issue with missing Jira issue history data for some EU customers. We are rolling out a fix and will update once the issue is resolved.

  2. identified Feb 01, 2025, 12:08 AM UTC

    We are continuing to rollout the identified fix and are beginning to see the issue resolved for some customers.

  3. resolved Feb 02, 2025, 07:28 AM UTC

    Rollout of fix has completed and data issues have been resolved.