Atlassian Access experienced a minor incident on September 18, 2023 affecting Domain Claims and SAML-based SSO and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Domain ClaimsSAML-based SSOUser ProvisioningAccount ManagementAudit Logs
Update timeline
- monitoring Sep 18, 2023, 09:04 PM UTC
An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.
- resolved Sep 18, 2023, 10:37 PM UTC
The issues with Access have been mitigated and the incident is being marked resolved for Access.