Atlassian Access incident

Delayed Audit Log Events

Minor Resolved View vendor source →

Atlassian Access experienced a minor incident on July 31, 2024 affecting Audit Logs, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 06:00 AM UTC
Resolved
Jul 31, 2024, 08:30 AM UTC
Duration
2h 29m
Detected by Pingoru
Jul 31, 2024, 06:00 AM UTC

Affected components

Audit Logs

Update timeline

  1. monitoring Jul 31, 2024, 06:00 AM UTC

    We are monitoring delayed processing of audit log events impacting customers. These delayed events are in the queue for processing. Will provide an update when back to normal.

  2. resolved Jul 31, 2024, 08:30 AM UTC

    Between 30th July 20:06 UTC to 31st July 08:19 UTC, we experienced delayed processing of Audit Log events for Guard. The issue has been resolved and the service is operating normally.