Atlassian Access experienced a minor incident on November 1, 2024 affecting Account Management, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 01, 2024, 04:37 AM UTC
We are investigating reports of intermittent errors when logging into the Atlassian admin hub at https://admin.atlassian.com. Once we identify the root cause, we will provide more details.
- identified Nov 01, 2024, 05:01 AM UTC
We continue to work on resolving the issue with the Atlassian admin hub not responding. We have identified the root cause and expect recovery shortly.
- monitoring Nov 01, 2024, 05:03 AM UTC
We have identified the root cause of the Atlassian Admin hub not responding and have mitigated the problem. We are now monitoring closely.
- resolved Nov 01, 2024, 05:22 AM UTC
Between November 1st, 02:57 AM UTC, and November 1st, 05:03 AM UTC, we experienced an issue with the Atlassian Admin hub not responding to some users. The issue has been resolved, and the service is operating normally.