Atlas.md incident

Quest Diagnostics: Elevated Error Rate

Minor Resolved View vendor source →

Atlas.md experienced a minor incident on March 29, 2017, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2017, 02:22 PM UTC
Resolved
Mar 30, 2017, 04:32 PM UTC
Duration
1d 2h
Detected by Pingoru
Mar 29, 2017, 02:22 PM UTC

Update timeline

  1. investigating Mar 29, 2017, 02:22 PM UTC

    Quest Diagnostics's ordering system is showing an elevated error rate. We've been working with Quest to stabilize the situation.

  2. identified Mar 29, 2017, 08:36 PM UTC

    Quest Diagnostics has identified the problem on their end. They're currently working to find a solution.

  3. monitoring Mar 30, 2017, 12:56 PM UTC

    Quest Diagnostics reports that the problem is fixed on their servers and that the ordering system should be back to normal. We're monitoring this for the next hours to make sure the problem has been solved.

  4. resolved Mar 30, 2017, 04:32 PM UTC

    This incident has been resolved.