Atlas.md incident

Brief System Outage

Notice Resolved View vendor source →

Atlas.md experienced a notice incident on June 19, 2015, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2015, 05:48 PM UTC
Resolved
Jun 19, 2015, 05:58 PM UTC
Duration
9m
Detected by Pingoru
Jun 19, 2015, 05:48 PM UTC

Update timeline

  1. monitoring Jun 19, 2015, 05:48 PM UTC

    We experienced a 13 minute outage from 11:17am 11:30am (Central). We're currently back online and actively monitoring the servers, which are stable. We're investigating the root cause and will post an update as soon as we have more information.

  2. resolved Jun 19, 2015, 05:58 PM UTC

    We traced the problem back to an error in our DDoS prevention system, which erroneously detected an unusual spike in network activity and decided to temporarily disable parts of the EMR. We're in contact with the DDoS prevention provider to make sure this error doesn't reoccur in the future.