Atlas Outage History

Atlas is up right now

Atlas had 8 outages in the last 2 years totaling 47h 9m of downtime — averaging 0.3 incidents per month.

There were 8 Atlas outages since October 23, 2024 totaling 47h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://atlas.status.atlassian.com

Notice October 20, 2025

Atlassian Cloud Services impacted

Detected by Pingoru
Oct 20, 2025, 07:56 AM UTC
Resolved
Oct 21, 2025, 05:24 AM UTC
Duration
21h 28m
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Timeline · 24 updates

Read the full incident report →

Major June 4, 2025

Customers may experience delays or failures receiving emails

Detected by Pingoru
Jun 04, 2025, 05:17 PM UTC
Resolved
Jun 04, 2025, 05:59 PM UTC
Duration
41m
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Timeline · 2 updates
  1. investigating Jun 04, 2025, 05:17 PM UTC

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

  2. resolved Jun 04, 2025, 05:59 PM UTC

    Between 2025-06-04 14:11 UTC to 17:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom. The issue has been resolved and the service is operating normally.

Read the full incident report →

Major November 4, 2024

Unable to invite new users due to missing recaptcha token

Detected by Pingoru
Nov 04, 2024, 09:37 AM UTC
Resolved
Nov 04, 2024, 12:02 PM UTC
Duration
2h 24m
Affected: Authentication and User management
Timeline · 3 updates
  1. investigating Nov 04, 2024, 09:37 AM UTC

    We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com) We will provide more details once we identify the root cause.

  2. identified Nov 04, 2024, 11:49 AM UTC

    We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.

  3. resolved Nov 04, 2024, 12:02 PM UTC

    Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

Read the full incident report →

Minor October 23, 2024

Some users cannot access https://home.atlassian.com

Detected by Pingoru
Oct 23, 2024, 11:45 AM UTC
Resolved
Oct 23, 2024, 01:04 PM UTC
Duration
1h 18m
Affected: Authentication and User management
Timeline · 3 updates
  1. investigating Oct 23, 2024, 11:45 AM UTC

    We are investigating reports of intermittent errors for some users on Atlas for Cloud customers. When being redirected to home.atlassian.com, customers are landing in an error page (Something went wrong). We are working on resolving the issue.

  2. investigating Oct 23, 2024, 12:27 PM UTC

    We have identified an issue with https://home.atlassian.com that impacts authentication of users who do not have Projects or Goals and have a fix now deployed to production. We are testing this issue now but expect that this incident has been concluded.

  3. resolved Oct 23, 2024, 01:04 PM UTC

    The fix for this issue has been deployed to production and testing was successfully completed. We have been monitoring for the past 30 minutes and are seeing no new instances of this issue.

Read the full incident report →