Athennian experienced a critical incident on April 20, 2021 affecting Auth0 Authentication API (US), lasting 11h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 20, 2021, 04:32 PM UTC
One of our service providers, Auth0, is currently undergoing an incident. This means that all Single Sign-On options are not currently working. Regular password and username authentication remain operational. Our team is following this incident closely to report updates. We apologize for any inconvenience this is causing.
- monitoring Apr 20, 2021, 05:51 PM UTC
We are continuing to monitor the situation. Please see https://status.auth0.com for full details. We apologize for the delay.
- monitoring Apr 20, 2021, 09:45 PM UTC
SSO login tentatively working again. Our team will continue to monitor the situation and update here accordingly. Thank you for your patience.
- resolved Apr 21, 2021, 04:11 AM UTC
SSO login has been fully restored in the affected regions. We sincerely apologize to all affected customers.