Athennian incident

Outage Detected

Major Resolved View vendor source →

Athennian experienced a major incident on August 11, 2021 affecting Athennian APP (Canada) and Athennian Website, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2021, 10:48 PM UTC
Resolved
Aug 11, 2021, 11:00 PM UTC
Duration
11m
Detected by Pingoru
Aug 11, 2021, 10:48 PM UTC

Affected components

Athennian APP (Canada)Athennian Website

Update timeline

  1. investigating Aug 11, 2021, 10:48 PM UTC

    Athennian's automated tools have detected an issue and has been acknowledged by technical resource on call. We will begin investigating immediately and post updates here as we gather more intelligence on the situation. Thanks for you patience.

  2. monitoring Aug 11, 2021, 10:52 PM UTC

    One of the Canadian region microservices was not responding properly after production deployment. Our team has reset the service and will continue to monitor it for incorrect behavior. Apologies for any inconvenience.

  3. resolved Aug 11, 2021, 11:00 PM UTC

    This incident has been resolved.