Athennian experienced a major incident on December 15, 2021 affecting Athennian APP (Canada) and Athennian Website, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Athennian APP (Canada)Athennian Website
Update timeline
- identified Dec 15, 2021, 03:34 PM UTC
Athennian's automated tools have detected an issue and has been acknowledged by technical resource on call. We will begin investigating immediately and post updates here as we gather more intelligence on the situation. Thanks for you patience.
- monitoring Dec 15, 2021, 04:54 PM UTC
Third-party components and AWS U.S. regions back up. Auth0 back up and responding. We will continue to monitor the situation
- resolved Dec 15, 2021, 05:05 PM UTC
Returning to normal operation. Apologies for any inconvenience.