Athennian incident

Outage Detected

Major Resolved View vendor source →

Athennian experienced a major incident on February 16, 2022 affecting Athennian APP (Canada) and Athennian Website, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2022, 03:37 PM UTC
Resolved
Feb 16, 2022, 04:43 PM UTC
Duration
1h 6m
Detected by Pingoru
Feb 16, 2022, 03:37 PM UTC

Affected components

Athennian APP (Canada)Athennian Website

Update timeline

  1. identified Feb 16, 2022, 03:37 PM UTC

    Athennian's automated tools have detected an issue and has been acknowledged by technical resource on call. We will begin investigating immediately and post updates here as we gather more intelligence on the situation. Thanks for you patience.

  2. identified Feb 16, 2022, 04:26 PM UTC

    Mongocryptd was not running on the server and one of the instances was not responsive

  3. resolved Feb 16, 2022, 04:43 PM UTC

    This incident has been resolved.