Athena Outage History

Athena is up right now

Athena had 5 outages in the last 2 years totaling 19h 13m of downtime, averaging 0.2 incidents per month.

There were 5 Athena outages since April 23, 2026 totaling 19h 13m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.athenaag.com

Critical October 2, 2026

Vendor-reported: Cloudflare Edge Delivery (Cloudflare)

Detected by Pingoru
Oct 02, 2026, 09:50 PM UTC
Resolved
Oct 02, 2026, 10:05 PM UTC
Duration
15m
Affected: Cloudflare Edge Delivery
Timeline · 2 updates
  1. monitoring Oct 02, 2026, 09:50 PM UTC

    Cloudflare reports a service incident affecting a dependency of Cloudflare Edge Delivery. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://www.cloudflarestatus.com/incidents/2xnmsnv8yv5x

  2. resolved Oct 02, 2026, 10:05 PM UTC

    Cloudflare reports recovery. The vendor incident is resolved and its mapped service components were healthy on two checks at least four minutes apart. This confirms vendor-reported recovery; it does not test every Athena workflow. Vendor status: https://www.cloudflarestatus.com/incidents/2xnmsnv8yv5x

Read the full incident report →

Minor September 29, 2026

Vendor-reported: ChatGPT Enterprise (OpenAI)

Detected by Pingoru
Sep 29, 2026, 06:41 PM UTC
Resolved
Sep 30, 2026, 01:29 PM UTC
Duration
18h 48m
Affected: ChatGPT Enterprise
Timeline · 5 updates
  1. investigating Sep 29, 2026, 06:41 PM UTC

    OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3Q4RK1SM4EMK445GGPG7C0N

  2. monitoring Sep 29, 2026, 07:45 PM UTC

    OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3Q4RK1SM4EMK445GGPG7C0N

  3. identified Sep 30, 2026, 05:50 AM UTC

    OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3RDNY37CAPQGRKPBVMNRT4K

  4. monitoring Sep 30, 2026, 06:05 AM UTC

    OpenAI reports a service incident affecting a dependency of ChatGPT Enterprise. This is a vendor-reported notice; the extent of impact to individual Athena users is not yet confirmed. Vendor status: https://status.openai.com/incidents/01M3RDNY37CAPQGRKPBVMNRT4K

  5. resolved Sep 30, 2026, 01:29 PM UTC

    Correction: A later OpenAI incident limited to ChatGPT Pro and Plus users was incorrectly linked to this ChatGPT Enterprise notice. OpenAI resolved the earlier broadly scoped ChatGPT incident, and its mapped ChatGPT functions now report operational. We are resolving this vendor-reported notice and reviewing the mapping before automatic OpenAI updates resume. If you still experience an issue, contact Athena support.

Read the full incident report →

Notice September 12, 2026

Brief status-graph gap for location reliability

Detected by Pingoru
Sep 12, 2026, 02:00 PM UTC
Resolved
Sep 12, 2026, 02:10 PM UTC
Duration
10m
Timeline · 1 update
  1. resolved Sep 12, 2026, 02:53 PM UTC

    Around 9:50 AM Eastern on September 12, our location-reliability graph dropped to zero for about 10 minutes because the monitor briefly lost contact with the network controller. We do not have evidence that both offices lost internet. The graph returned to normal by 10:00 AM. If you had a real connection problem this morning, please tell IT.

Read the full incident report →

Notice September 11, 2026

Brief network interruption at Sacramento

Detected by Pingoru
Sep 11, 2026, 09:00 PM UTC
Resolved
Sep 11, 2026, 09:00 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Sep 12, 2026, 02:50 PM UTC

    Around 5:20 PM Eastern on September 11, many network devices at our Sacramento location briefly went offline. Site internet at the main gateway stayed up. Everything we monitor came back within about 10 minutes. If you still had trouble connecting after 5:30 PM, please tell IT.

Read the full incident report →

Notice April 23, 2026

This is an example incident

Detected by Pingoru
Apr 23, 2026, 04:58 PM UTC
Resolved
Apr 23, 2026, 04:58 PM UTC
Duration
–
Timeline · 4 updates
  1. investigating Apr 24, 2026, 04:42 PM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  2. identified Apr 24, 2026, 04:42 PM UTC

    As you continue to work through the incident, update your customers frequently.

  3. monitoring Apr 24, 2026, 04:42 PM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  4. resolved Apr 24, 2026, 04:42 PM UTC

    Empathize with those affected and let them know everything is operating as normal.

Read the full incident report →