Assistable incident

Voice knowledge base - FIXED

Minor Resolved View vendor source →

Assistable experienced a minor incident on February 23, 2026 affecting Assistable Backend (Google Cloud) (Assistable's Internal & Public API), lasting –. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 03:27 PM UTC
Resolved
Feb 23, 2026, 03:27 PM UTC
Duration
–
Detected by Pingoru
Feb 23, 2026, 03:27 PM UTC

Affected components

Assistable Backend (Google Cloud) (Assistable's Internal & Public API)

Update timeline

  1. resolved Feb 23, 2026, 03:27 PM UTC

    We had a problem with RAG pulling into the streaming responses. We engineered, tested and pushed a solution. Assistants are automatically being updated but to skip the queue of the update, just click save changes on the assistant to patch the fix on the server side.