Assignar incident

Degraded performance on Data Analytics

Minor Resolved View vendor source →

Assignar experienced a minor incident on June 19, 2024 affecting Data Analytics, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2024, 05:43 AM UTC
Resolved
Jun 25, 2024, 10:47 PM UTC
Duration
6d 17h
Detected by Pingoru
Jun 19, 2024, 05:43 AM UTC

Affected components

Data Analytics

Update timeline

  1. identified Jun 19, 2024, 05:43 AM UTC

    We are aware that some Australian customers are experiencing slower-than-usual response times when using 'Data Analytics' in the Dashboard. Our team is actively working on resolving the issue. The issue does not affect the 'Reporting' functionality in the dashboard.

  2. monitoring Jun 19, 2024, 09:25 PM UTC

    Slowness related to 'Data Analytics' in the Dashboard has been resolved. The team will continue to monitor the service.

  3. resolved Jun 25, 2024, 10:47 PM UTC

    Slowness related to AU Insights Data Analytics reporting has been resolved.