Assignar incident

Insights Reports not displaying for some users

Minor Resolved View vendor source →

Assignar experienced a minor incident on October 9, 2024 affecting Data Analytics, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2024, 05:59 AM UTC
Resolved
Oct 13, 2024, 07:17 AM UTC
Duration
4d 1h
Detected by Pingoru
Oct 09, 2024, 05:59 AM UTC

Affected components

Data Analytics

Update timeline

  1. identified Oct 09, 2024, 05:59 AM UTC

    We have identified the issue affecting some users' Insights reports, and our team is actively working to resolve it. If you are experiencing this issue, retrying the report after 10-15 minutes may help resolve it. Thank you for your patience and understanding.

  2. identified Oct 09, 2024, 06:00 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 09, 2024, 08:26 AM UTC

    A fix has been implemented, and the team is monitoring the situation.

  4. resolved Oct 13, 2024, 07:17 AM UTC

    Insight reporting issue has been resolved and reporting services are back to normal operations.