Assignar experienced a minor incident on July 11, 2022 affecting Data Analytics, lasting 6h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 11, 2022, 11:32 PM UTC
We have identified and are working to resolve an issue affecting some customers, causing delays to data updates in our Insights module within the Web App. Please be aware that your reports and dashboards in Insights may be out of sync. We are working with the 3rd party provider to resolve the issue as soon as possible.
- monitoring Jul 12, 2022, 03:24 AM UTC
Data updates in our Insights module have returned to a regular update cadence. We will continue to monitor the Insight services.
- resolved Jul 12, 2022, 05:52 AM UTC
This incident has been resolved, and data is successfully syncing to your reports and dashboards in Insights. Thank you for your patience while we resolved this issue.