Assignar experienced a minor incident on July 12, 2022 affecting Data Analytics, lasting 12h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 12, 2022, 10:22 PM UTC
We are aware that some customers are still experiencing delays to data updates in our Insights module within the Web App. Please be aware that your reports and dashboards in Insights may be out of sync. The team is working with our data platform provider and monitoring data sync operations to reduce the impact on our users.
- monitoring Jul 13, 2022, 05:17 AM UTC
Data updates have returned to a regular update cadence for all customers, and we will continue to monitor it. Apologies for any disruptions caused by delayed data updates in our Insights module.
- resolved Jul 13, 2022, 11:11 AM UTC
This incident has been resolved, and data is successfully syncing to your reports and dashboards in Insights.