Assignar experienced a minor incident on August 18, 2022 affecting Data Analytics, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Data Analytics
Update timeline
- identified Aug 18, 2022, 02:56 AM UTC
We are aware that customers are experiencing delays to data updates in our Insights module within the Web App. Please be aware that your reports and dashboards in Insights may be out of sync. Our data platform provider has experienced an outage impacting our ability to refresh your data in our Insights module. We are monitoring the situation and will provide updates as soon as possible.
- monitoring Aug 18, 2022, 04:00 AM UTC
Data updates have returned to a regular update cadence for all customers, and we will continue to monitor it.
- resolved Aug 18, 2022, 04:26 AM UTC
This incident has been resolved. Insights data refreshes are back to normal.