Assignar incident

Log in issues and degraded platform performance across US and AU regions

Major Resolved View vendor source →

Assignar experienced a major incident on June 27, 2023 affecting Web Portal and Mobile App and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 04:30 AM UTC
Resolved
Jun 27, 2023, 06:20 AM UTC
Duration
1h 49m
Detected by Pingoru
Jun 27, 2023, 04:30 AM UTC

Affected components

Web PortalMobile AppPublic API

Update timeline

  1. investigating Jun 27, 2023, 04:30 AM UTC

    We are currently investigating an issue with our platform. Users across US and AU regions are struggling to log into our dashboard and mobile applications.

  2. monitoring Jun 27, 2023, 04:55 AM UTC

    All dashboard and mobile app across AU and US regions are back and operating normally now. We continue to monitoring all systems to make sure all services in stable state. Issue is resolved.

  3. resolved Jun 27, 2023, 06:20 AM UTC

    Team has monitored our platform for past hours and all services back to normal and stable. Incident resolved.