Assignar experienced a major incident on August 18, 2023 affecting SMS, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating Aug 18, 2023, 12:54 AM UTC
Our SMS/TEXT messaging provider is experiencing technical issues delivering some messages. Messages sent from the Assignar platform are being delayed or not delivered to the recipients. Our technical team is in contact with the provider and investigating the issue.
- monitoring Aug 18, 2023, 03:03 AM UTC
Our service provider has resolved the issue causing the delay or non-delivery of SMS/TEXT messages. We will continue to monitor the service.
- resolved Aug 18, 2023, 04:22 AM UTC
This incident has been resolved. All messaging services are working as per usual.