Assignar incident
"All Insights" report list failing to load for some users
Assignar experienced a minor incident on October 30, 2023 affecting Reporting and Data Analytics, lasting 19h 17m. The incident has been resolved; the full update timeline is below.
Affected components
ReportingData Analytics
Update timeline
- identified Oct 30, 2023, 01:09 AM UTC
The team has identified an issue with the "All Insights" page in our Assignar dashboard. For some users, their Insights report list and favourites do not load, and an error message is displayed - "Looks like you have no reports setup. Click here to get started." If you experience this issue, please try refreshing the page after 2-3 minutes. The team is working to resolve this issue as soon as possible.
- monitoring Oct 30, 2023, 06:55 AM UTC
A fix has been implemented, and we will continue to monitor this issue.
- resolved Oct 30, 2023, 08:27 PM UTC
This issue has now been resolved.