Assignar incident

Assignar Mobile Version 8.11.1 - Allocation SMS Link Not Working

Minor Resolved View vendor source →

Assignar experienced a minor incident on March 17, 2024 affecting Mobile App, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2024, 11:12 PM UTC
Resolved
Mar 18, 2024, 03:07 AM UTC
Duration
3h 54m
Detected by Pingoru
Mar 17, 2024, 11:12 PM UTC

Affected components

Mobile App

Update timeline

  1. identified Mar 17, 2024, 11:12 PM UTC

    The team has identified an issue affecting the links in allocation SMS's sent to workers using Assignar Mobile App version 8.11.1. The workers can still view their allocations as normal, however the "Team" page is currently not displaying any information for the affected users. Users on other versions are not impacted.

  2. monitoring Mar 18, 2024, 12:06 AM UTC

    A fix has been implemented and is being monitored. Affected users will need to close and re-open or refresh their Assignar Mobile application to resolve the issue.

  3. resolved Mar 18, 2024, 03:07 AM UTC

    This incident has now been resolved. If you have any further issues, please log a ticket with Assignar Support