Assignar incident

Insufficient Dashboard Page Permissions Causing Logout

Notice Resolved View vendor source →

Assignar experienced a notice incident on September 18, 2024 affecting Web Portal, lasting 22h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 06:59 AM UTC
Resolved
Sep 19, 2024, 05:39 AM UTC
Duration
22h 40m
Detected by Pingoru
Sep 18, 2024, 06:59 AM UTC

Affected components

Web Portal

Update timeline

  1. investigating Sep 18, 2024, 06:59 AM UTC

    We are currently investigating the underlying cause of an issue that is resulting in some users being logged out of the Assignar Dashboard when attempting to access a page they do not have permission to view. We will provide an update as soon as possible.

  2. identified Sep 18, 2024, 07:16 AM UTC

    We are currently working on a fix for this issue and expect for it to be available shortly for users.

  3. monitoring Sep 18, 2024, 07:27 AM UTC

    A fix for this issue has been implemented. We will continue to monitor this to ensure there are no further issues.

  4. resolved Sep 19, 2024, 05:39 AM UTC

    This has been resolved. We will continue to monitor to ensure there are no further issues