Assignar incident

Insights and Reporting Issues

Minor Resolved View vendor source →

Assignar experienced a minor incident on March 10, 2025 affecting Reporting and Data Analytics, lasting 11h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 11:24 PM UTC
Resolved
Mar 11, 2025, 10:43 AM UTC
Duration
11h 19m
Detected by Pingoru
Mar 10, 2025, 11:24 PM UTC

Affected components

ReportingData Analytics

Update timeline

  1. identified Mar 10, 2025, 11:24 PM UTC

    We are currently experiencing an issue impacting all customers using our Insights and Reporting platform. Our team has identified the problem and is actively working on a resolution. We will provide updates as progress is made. We appreciate your patience.

  2. monitoring Mar 11, 2025, 01:27 AM UTC

    We have implemented a fix, and our Insights and Reporting platform is operational. However, due to the incident, all `scheduled reports` will be paused for the next 6–12 hours as our team restores normal operations. We expect `scheduled reports` to be fully operational by the end of the day. We appreciate your patience, and the team will continue to monitor it and provide further updates as needed.

  3. resolved Mar 11, 2025, 10:43 AM UTC

    This incident has been resolved, and all scheduled reports are running as usual.