Asseti incident

Degraded performance for some users

Major Resolved View vendor source →

Asseti experienced a major incident on August 7, 2023 affecting API and User Interface, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 06:29 AM UTC
Resolved
Aug 07, 2023, 06:55 AM UTC
Duration
25m
Detected by Pingoru
Aug 07, 2023, 06:29 AM UTC

Affected components

APIUser Interface

Update timeline

  1. investigating Aug 07, 2023, 06:53 AM UTC

    Impacts on performance and some restrictions on interface loading reported by specific user workspaces.

  2. identified Aug 07, 2023, 06:53 AM UTC

    Cause identified.

  3. monitoring Aug 07, 2023, 06:54 AM UTC

    We are monitoring for further impacts.

  4. resolved Aug 07, 2023, 06:55 AM UTC

    This incident has been resolved.