Assently incident

Problems with Norwegian Mobile BankID

Major Resolved View vendor source →

Assently experienced a major incident on December 23, 2020 affecting Assently CoreID and Norwegian BankID, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2020, 11:39 AM UTC
Resolved
Dec 23, 2020, 04:09 PM UTC
Duration
4h 29m
Detected by Pingoru
Dec 23, 2020, 11:39 AM UTC

Affected components

Assently CoreIDNorwegian BankID

Update timeline

  1. investigating Dec 23, 2020, 11:39 AM UTC

    It's currently not possible to authenticate using Norwegian Mobile BankID in CoreID. This also affects using this electronic ID for signing documents in E-Sign. We are investigating this issue.

  2. resolved Dec 23, 2020, 04:09 PM UTC

    This incident has been resolved.