Assently experienced a major incident on March 17, 2022 affecting Assently E-Sign, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Assently E-Sign
Update timeline
- identified Mar 17, 2022, 06:29 AM UTC
It is currently not possible to log in to Assently E-Sign using SAML. Other login methods are not affected. We are deploying a fix and expect to have the issue resolved before 08:15 CET.
- monitoring Mar 17, 2022, 07:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2022, 08:18 AM UTC
This incident has been resolved.