Assently experienced a minor incident on November 29, 2022 affecting Assently E-Sign, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Assently E-Sign
Update timeline
- investigating Nov 29, 2022, 12:20 PM UTC
We are observing delays in sealing of signed cases. Cases currently remain in "signed"-state. We are investigating.
- identified Nov 29, 2022, 12:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 29, 2022, 12:32 PM UTC
A fix has been implemented and we are monitoring. Affected cases will be automatically processed and reach "finished" state within the next hour.
- resolved Nov 29, 2022, 01:10 PM UTC
This incident has been resolved.