Assently incident

Inconsistent payload format for some case-event callbacks

Notice Resolved View vendor source →

Assently experienced a notice incident on February 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 01:58 PM UTC
Resolved
Feb 01, 2023, 08:00 AM UTC
Duration
—
Detected by Pingoru
Feb 01, 2023, 01:58 PM UTC

Update timeline

  1. resolved Feb 01, 2023, 01:58 PM UTC

    On January 26th 22:00-01:00 and January 31st 22:00-February 1st 10:00 some case-event callbacks were sent with lowercased property names - causing some integrations to fail to process the payload.