Assently incident

CoreID is currently not operational which also affects signing with eids in E-Sign. We are investigating.

Major Resolved View vendor source →

Assently experienced a major incident on March 1, 2023 affecting Assently E-Sign and Assently CoreID, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 11:10 AM UTC
Resolved
Mar 01, 2023, 12:13 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 01, 2023, 11:10 AM UTC

Affected components

Assently E-SignAssently CoreID

Update timeline

  1. investigating Mar 01, 2023, 11:10 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 01, 2023, 11:25 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 01, 2023, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 01, 2023, 11:57 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 01, 2023, 12:13 PM UTC

    This incident has been resolved.