Assently incident

CoreID (Norwegian BankID) partial outage

Major Resolved View vendor source →

Assently experienced a major incident on May 18, 2021 affecting Norwegian BankID, lasting 5h 51m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2021, 08:03 AM UTC
Resolved
May 18, 2021, 01:54 PM UTC
Duration
5h 51m
Detected by Pingoru
May 18, 2021, 08:03 AM UTC

Affected components

Norwegian BankID

Update timeline

  1. investigating May 18, 2021, 08:03 AM UTC

    CoreID experiencing partial outage for Norwegian BankID Mobile. However; Webclient is operational. Work around: please select "BankID" instead of "BankID Mobile" until we resolve the issue with eID provider.

  2. investigating May 18, 2021, 08:03 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 18, 2021, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 18, 2021, 01:54 PM UTC

    This incident has been resolved.