Assembly Payments incident

Card Payments and Tokenisation Issue

Assembly Payments experienced a notice incident on June 23, 2026 affecting Cards Payins, lasting 18m. The incident has been resolved; the full update timeline is below.

Started: Jun 23, 2026, 10:21 PM UTC
Resolved: Jun 23, 2026, 10:39 PM UTC
Duration: 18m
Detected by Pingoru: Jun 23, 2026, 10:21 PM UTC

Affected components

Cards Payins

Update timeline

investigating Jun 23, 2026, 10:21 PM UTC

We are currently experiencing intermittent transaction authorisation issues and tokenisation request errors due to a third-party power disruption affecting part of our payments infrastructure. As a result, some transaction authorisations may be declined or return an error "Unable to process request". Service has been restored for some affected systems, and our card provider continues to work towards restoring full service. We are closely monitoring the situation and will provide further updates as they become available.
resolved Jun 23, 2026, 10:39 PM UTC

This incident has been resolved.