Assembly Payments incident

Investigating issues with Batch Payments

Notice Resolved View vendor source →

Assembly Payments experienced a notice incident on February 24, 2023 affecting Direct Debit Payins, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 01:41 AM UTC
Resolved
Feb 27, 2023, 04:13 AM UTC
Duration
3d 2h
Detected by Pingoru
Feb 24, 2023, 01:41 AM UTC

Affected components

Direct Debit Payins

Update timeline

  1. investigating Feb 24, 2023, 01:41 AM UTC

    While our services remain available, we’re investigating delays being experienced around DE Payouts. We apologise for any inconvenience and will post further updates as they become available.

  2. monitoring Feb 24, 2023, 05:19 AM UTC

    We have made the necessary fix to resolve the issue and we are continuing to monitor from our side to ensure delays are rectified.

  3. resolved Feb 27, 2023, 04:13 AM UTC

    This incident has been resolved.