Assembly Payments incident

Potential issue with upstream provider

Minor Resolved View vendor source →

Assembly Payments experienced a minor incident on April 27, 2023 affecting Cards Payins, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2023, 04:43 AM UTC
Resolved
Apr 27, 2023, 11:23 AM UTC
Duration
6h 39m
Detected by Pingoru
Apr 27, 2023, 04:43 AM UTC

Affected components

Cards Payins

Update timeline

  1. monitoring Apr 27, 2023, 04:43 AM UTC

    We've been alerted to a possible issue with an upstream provider, potentially causing issues with card account creation. We are monitoring the situation closely, and will provide further updates as they become available.

  2. resolved Apr 27, 2023, 11:23 AM UTC

    Upstream services appear to be working as expected, this incident can now be resolved on that basis.