Assembly Payments incident

Delay in processing some BPay Payouts

Minor Resolved View vendor source →

Assembly Payments experienced a minor incident on March 12, 2024 affecting Direct Debit Payins, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 12:37 AM UTC
Resolved
Mar 12, 2024, 05:05 AM UTC
Duration
4h 28m
Detected by Pingoru
Mar 12, 2024, 12:37 AM UTC

Affected components

Direct Debit Payins

Update timeline

  1. identified Mar 12, 2024, 12:37 AM UTC

    Due to an issue encountered over the weekend, some BPay Payouts will be delayed for up to 1 day. A fix has already been identified and is currently being implemented by the Zai engineering teams to ensure no further impact. Updates will be posted here as remediation continues.

  2. resolved Mar 12, 2024, 05:05 AM UTC

    This incident has been resolved.