Assembly Payments incident

Investigating issues with Prelive APIs

Major Resolved View vendor source →

Assembly Payments experienced a major incident on April 2, 2024 affecting Core / Supplementary Data APIs and Cards Payins and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 12:35 AM UTC
Resolved
Apr 03, 2024, 04:17 AM UTC
Duration
1d 3h
Detected by Pingoru
Apr 02, 2024, 12:35 AM UTC

Affected components

Core / Supplementary Data APIsCards PayinsDirect Debit Payins

Update timeline

  1. investigating Apr 02, 2024, 12:35 AM UTC

    We are currently investigating 4xx and 5xx issues occurring in our Prelive environment. This impacts mostly Make Payment request and batch processing APIs.

  2. resolved Apr 03, 2024, 04:17 AM UTC

    This incident has been resolved.